Manufacturer Warranty Information
Every product we sell carries the full manufacturer warranty from the brand that built it. Below you will find the warranty coverage for each manufacturer we carry, plus information on how to initiate a warranty claim through SteerableLiftAxle.com.
Important: All warranty claims for products purchased through SteerableLiftAxle.com are processed through us — you do not need to contact the manufacturer directly. We manage the claim process on your behalf and work with the manufacturer to get your issue resolved as quickly as possible. To start a claim, call us at (936) 720-1234 or use the Customer Service form on this site.
Haul Lane — HL Series
Steerable & Non-Steerable Lift Axles | 8K–20K
7-YEAR STRUCTURAL WARRANTY
★ Top Pick — SteerableLiftAxle.com Exclusive
What Is Covered
- Structural defects in materials and workmanship for 7 years from date of installation
- All fabricated structural components including beams, arms, and hangers
- Axle tube and knuckle assembly structural integrity
- Welds and frame mounting hardware against manufacturing defects
- Air springs and lift bags — 2-year limited coverage
- Bushings and wear components — 1-year limited coverage
- Warranty transferable to subsequent owner of original vehicle
What Is Not Covered
- Normal wear and tear on consumable components
- Damage resulting from improper installation
- Overloading beyond rated capacity
- Corrosion resulting from failure to maintain
- Damage caused by accident, collision, or road hazard
- Tires, wheels, and brake friction material
- Products that have been altered or modified
Hendrickson — COMPOSILITE® EXS
Steerable Lift Axles | 8K–20K
7-YEAR STRUCTURAL WARRANTY
What Is Covered
- 7-year structural warranty on COMPOSILITE EXS suspension systems from date of sale
- All structural components against defects in materials and workmanship
- STEERTEK® axle structural integrity
- Inset lower beams and upper beam assemblies
- Hanger and mounting bracket structural components
- Air springs and rubber components per Hendrickson component warranty schedule
What Is Not Covered
- Ordinary wear and tear on consumable components
- Damage from improper installation not per Hendrickson guidelines
- Operation beyond rated load capacity
- Damage from accident, abuse, or environmental conditions
- Tires, wheels, brake linings, and other consumables
- Products modified without Hendrickson authorization
W&C Suspensions (Watson & Chalin)
TRU-TRACK Steerable Lift Axles | 8K–25K
5-YEAR LIMITED WARRANTY
What Is Covered
- 5-year limited warranty on all steerable lift axle suspension systems from date of sale
- Structural components against defects in materials and manufacturing workmanship
- Parallelogram arms, hangers, and fabricated structural assemblies
- Axle tube and king pin housing structural integrity
- Air spring assemblies per W&C component warranty schedule
- Coverage applies to all SL series models: SL08, SL10, SL13, SL20, SL25
What Is Not Covered
- Normal wear and tear on bushings, king pins, and consumable components
- Damage resulting from improper installation or non-approved modifications
- Overloading beyond rated suspension capacity
- Corrosion damage from lack of maintenance
- Damage caused by accident, collision, or environmental exposure
- Tires, wheels, brake linings, and hardware consumables
Link Manufacturing
Steerable Lift Axles | 8K–20K
LIMITED WARRANTY — VARIES BY MODEL
What Is Covered
- Limited warranty against defects in materials and workmanship from date of sale — duration varies by model and component
- Structural components including Swift Mount brackets, cast trailing arms, and frame assemblies
- Axle tube and spindle structural integrity
- Link-KOAT® finish against corrosion from manufacturing defect
- Bulkhead air kit components per Link component warranty schedule
- Full warranty documentation available via link at each product page on linkmfg.com
What Is Not Covered
- Ordinary wear and tear on bushings, drums, brake linings, and consumables
- Damage from improper installation not per Link installation guidelines
- Routine maintenance items including wheel bearings and brake adjustments
- Overloading beyond rated axle capacity
- Damage caused by alteration, modification, or use outside intended application
- Tires, wheels, and third-party components
How To File A Warranty Claim
We Handle It For You — Start To Finish1
Contact Us
Call (936) 720-1234 or submit a Customer Service request on this site. Have your product information and purchase date ready.
2
Document The Issue
We will ask you to describe the defect and provide photos if possible. The more detail the better — this speeds up manufacturer review significantly.
3
We File With The Manufacturer
We submit the claim directly to the manufacturer on your behalf and follow up to get a determination as quickly as possible.
4
Resolution
Once approved, the manufacturer will provide replacement parts or a replacement unit per their warranty terms. We coordinate delivery and keep you informed throughout.
General Warranty Exclusions — All Manufacturers
Normal wear and tear on consumable components including bushings, brake linings, and king pins
Damage resulting from improper installation not performed per manufacturer guidelines
Overloading beyond the rated axle or suspension capacity
Damage caused by accident, collision, fire, flood, or other environmental events
Products that have been modified, altered, or repaired by unauthorized parties
Corrosion or deterioration resulting from failure to perform recommended maintenance
Tires, wheels, and third-party components not supplied by the manufacturer
Routine maintenance items including lubrication, alignment, and adjustment
Damage from use in applications outside the intended design specification
Labor costs associated with removal and reinstallation unless otherwise specified
Need To Start A Warranty Claim?
We make the process as straightforward as possible. Call us directly or submit a Customer Service request and we'll take it from there.